Frequently asked questions.
Pulled together from across the site. For more detail on any topic, follow the per-page FAQ blocks linked from each service or compliance page.
Maxicom India — frequently asked
How fast can Maxicom quote a job?
Buyback: 2 hours. Service: 4 hours (site survey may follow). RFP: 1 business day.
Are you endorsed by Data Protection Board of India or MAS?
No. Neither agency operates a vendor-endorsement programme for ITAD. What we offer is destruction documentation aligned with DPDPA 2023 (security obligation) and RBI IT-Risk Management framework expectations. Any vendor claim of Data Protection Board of India or MAS endorsement isn't real — there's no register.
Do you do consumer / individual buyback?
No. India consumers should use Carousell, Reebelo, or similar. We focus on enterprise B2B.
Where do you operate?
India-headquartered (51 [Address TBD]). Sister entities in UAE (maxicom.ae) and India. India and SAARC cross-border execution via trader-network partners.
What standards does your destruction follow?
NIST SP 800-88 Rev. 1 + IEEE 2883-2022. DoD 5220.22-M overwrite passes available for legacy-compatibility. Per-job Certificate of Destruction with serial-level chain of custody.
Do you accept partial-rack pulls?
Yes — explicitly. Partial-rack and 5-50 unit deals are exactly what we're built for.
How are settlements made?
INR-denominated, on uplift, within 5 business days of disposition. Cross-border India and SAARC can settle in INR or USD by agreement.