Recurring IT refresh disposition — framework + call-off.
Annual IT refresh is predictable: ~25-33% of the corporate laptop fleet retired per year on a 3-4 year cycle, server-room kit on 3-5 years, networking on 5-7. Framework agreements turn each year's refresh into a lightweight call-off rather than a fresh procurement cycle.
How recurring refresh disposition is structured.
Most enterprises run their IT refresh through annual procurement. Each refresh year, a fresh ITAD vendor is selected via competitive procurement. That works but multiplies the onboarding overhead — DDQ pack reviewed every year, NDA re-executed, evidence-pack format re-agreed, audit-rights-clause re-negotiated.
Framework + call-off model: a single multi-year framework agreement documents the agreed pricing methodology, evidence-pack format, audit-rights, and SLA commitments. Each year's refresh runs as a call-off against the framework — onboarding compressed to a confirmation call and per-line quote against current-week secondary-market data.
Typical structure: 3-year master framework, annual call-offs, exit clause after year 1 if either side wants to revert to per-engagement procurement.
ESG appendix included with every annual call-off
- ♦ Per-asset disposition report consolidated for the year's refresh batch.
- ♦ Avoided-emissions estimate (refurbish-vs-landfill) using GHG Protocol Scope-3 Cat 5 methodology.
- ♦ Total tonnage of regulated e-waste handed to NEA-licensed downstream parties.
- ♦ Total INR value recovered (offsets refresh CapEx).
- ♦ Year-over-year trend report once 2+ refresh cycles have run through the framework.
Maxicom India — frequently asked
What's the framework duration?
Standard: 3 years with annual call-off. 5-year framework available for very large recurring engagements. Either side can exit after year 1 with notice.